Contact Us

Last updated: [DATE]

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We answer every message ourselves. The fastest way to reach us is email.

Email: support@goodherb.com

Hours: Monday–Friday, 9am–6pm EST

Typical reply time: [within X business days]

Mailing address: [full registered address of ForYourBooks LLC]

Manage your subscription

If you chose a recurring plan, you are in control of it at all times. You can skip a shipment, pause, change the delivery frequency, or cancel outright.

To make any of those changes, email support@goodherb.com with the email address you used to order. [Confirm: is there a self-serve customer portal, or is email the only way? If a portal exists, link it here.]

[Confirm: how far before the next billing date must a change be requested?]

Order questions

For anything about an existing order — tracking, a delayed delivery, a damaged package, or a refund under our 60-day guarantee — email us with your order number and we will sort it out.

A note on where we sell

Prickly Pear Gummies by Goodherb is sold only on this website. We do not sell through Amazon, eBay, or any other marketplace, and we cannot support or refund products bought elsewhere.